(Updated October 20, 2024)
QUOTATION: Unless marked otherwise, quotations are valid for 30 days.
ORDERS: All orders agreed upon and accepted by International Bar Coding Systems & Consulting Inc. (“IBC”) and their representatives cannot be cancelled by the customer except upon term that will compensate IBC against loss.
PRODUCTION SCHEDULES: Production schedules will be established and adhered to jointly by the customer and IBC, any delays will be conveyed to customer in a timely manner. IBC will not accept any liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, action of Government of civil authority and acts of God or other causes beyond the control of IBC.
ORDER MODIFICATION: Any variation to the original accepted order that is introduced by the customer is a modification that may incur additional charges.
OWNERSHIP OF MATERIALS: Except as herein provided, IBC retains ownership of all materials provided by IBC, the customer owns all final material produced only after the customer’s account has been paid in full, even if IBC stores these materials.
CUSTOMER-FURNISHED PRODUCTS: All customer-furnished products must be packed and delivered according to IBC’s specifications. The customer will compensate IBC for any damage or production delays due to deficiencies in furnished products.
CLIENT SPECIFICATIONS: The customer is responsible for the accuracy of the requirements provided to IBC. It is the customer’s obligation to provide IBC with all technical requirements before the order enters production. The customer agrees to pay, at current IBC rates, for additional labour and material costs resulting from any incomplete or incorrect information provided to IBC.
COPYRIGHT AND TRADEMARK: The customer is responsible for ensuring that all materials supplied to IBC for reproduction do not violate copyright or trademark
restrictions. IBC assumes no liability whatsoever for the customers use or misuse of copyrighted or trademarked materials.
EXPERIMENTAL/PREPARATORY WORK: IBC will charge the customer, at current IBC rates, for the labour and material cost of any experimental/preparatory work preformed at the customer’s request. The customer owns all experimental/preparatory material produced only after the customer’s account has been paid in full.
FONTS: The customer may provided any screen or printer fonts IBC does not own, for use only on the customer’s job, providing that installation of the font does not violate laws regulating illegal copying of software. IBC will not retain the fonts provided by the customer. The fonts must resupplied each time they are required for imaging. IBC may use supplied printer fonts only on the customer’s current job.
COLOUR PROOFS: Because of the differences in equipment, paper, inks and other factors involved in colour proofing and production pressroom operations, IBC is not responsible for minor colour variations between colour proofs and completed job.
PROOFING: Press proofs will be supplied only to those customers who request one in their specifications, and will be charged to the customer at current rates. The customer has the obligation to:
a) clearly indicate all corrections on the “master proof;”
b) check off the relevant instruction on the proofing labels;
c) sign and date the proofing label;
d) return the master proof to IBC
e) if necessary, immediately request revised proofs.
Nothing will be printed unless the customer marks the proofing label either “O.K.” or O.K. with corrections.” IBC is not responsible for any printing errors or losses if:
a) the customer fails to orders a press proof;
b) the customer refuses to accept a proof;
c) the customer fails to return a proof with changes;
d) the customer communicates changes verbally; or
e) the work is printed per customer’s “O.K.” or “O.K. with corrections.”
OVER RUNS OR UNDER RUNS: Unless otherwise specified in writing by the customer, acceptable quantity of the printed goods is 10% over or under ordered quantity. IBC will bill the customer for the actual quantity delivered.
DELIVERY: Unless otherwise specified, the price quoted is F.O.B. IBC’s shipping platform. Price quotations are based on continuous and uninterrupted delivery of the complete order, unless specifications distinctly state otherwise. All deliveries and courier charges are to be paid by the customer.
TERMS: The customer’s account must be settled in full prior to shipping of the IBC goods and services unless the customer’s application for credit has been previously approved in writing by IBC. Claims for defects, damages or shortages must be made by the customer in writing within a period of thirty (30) days after delivery. Failure to make a claim within this period will be deemed as acceptance of the goods and services. IBC’s liability is limited to the replacement of the defective products and does not cover special or consequential damages, including lost profits.
To secure payment for any amounts due or to become due under the terms of any Agreement, IBC retains the right to hold possession of customer-furnished materials, work-in-process, and finished products. The customer also releases IBC from any claims related to this retention of property. Extending credit or accepting notes, trade acceptances, or payment guarantees does not alter IBC’s security interest or lien on the customer’s unpaid property.
Orders are considered complete with a tolerance of plus or minus 10%. All invoices are payable within the agreed upon payment terms. Interest will accrue at a rate of 2% per month, on any overdue balances, in addition to other applicable charges, until paid in full. Accounts overdue by more than 45 days will automatically revert to pre-paid terms or be subject to an account review.
INDEMNIFICATION: The customer shall indemnify and hold IBC harmless from any and all loss, expense and damages on account of any and all manner of claims, demands, actions and proceedings that may be instituted against IBC.